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Watman Web

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Privacy Policy

Statement

Watman Web Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or engage us to provide services.

By using our website or providing us with your personal information, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About Us

Watman Web Ltd is the data controller responsible for your personal information.

Registered Office:

Watman Web Ltd
Erfyl House
Llanerfyl
Welshpool
Powys
SY21 0EG

Website: www.watmanweb.co.uk
Email: info@watmanworth.co.uk
Telephone: 01938 578146

2. Our Commitment to Privacy

We are committed to safeguarding your personal information and ensuring it is processed fairly, lawfully and transparently in accordance with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)

We only collect personal information where it is necessary for legitimate business purposes and take appropriate measures to keep it secure.

3. Information We Collect

Information You Provide

When you contact us through our website, by email, telephone or other means, we may collect:

Full name
Email address
Telephone number
Company or organisation name
Postal address
Project information and correspondence

Information Collected During a Project

Where you engage us to provide services, we may also collect:

Billing information
Business address
Website and hosting information
Domain name information
Account records and project history

Website Usage Information

We may automatically collect information relating to your use of our website, including:

IP address
Browser type and version
Operating system
Referring website
Pages viewed
Time spent on the website

This information is collected through cookies and analytics tools.

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries
Provide quotations and proposals
Deliver our services
Manage projects and client accounts
Provide customer support
Process payments and invoices
Communicate important service information
Improve our website and services
Comply with legal obligations
Maintain business records

Where you have provided consent, we may also contact you regarding:

New services
Company news
Industry updates
Promotional offers

You may opt out of marketing communications at any time.

5. Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

Contract

Where processing is necessary to provide services requested by you or to fulfil a contract.

Legitimate Interests

Where processing is necessary for the legitimate interests of our business and does not override your rights and freedoms.

Consent

Where you have given clear consent for us to process your information for a specific purpose, such as marketing communications.

Legal Obligation

Where we are required to process information to comply with legal or regulatory requirements.

6. Sharing Your Information

We may share your personal information with trusted third parties where necessary to provide our services, including:

Website hosting providers
Domain registration providers
Email service providers
Payment processors
Professional advisers
Approved subcontractors

All third parties are required to protect your information and only process it in accordance with our instructions and applicable data protection laws.

We do not sell personal information and we do not share personal information with third parties for their own marketing purposes.

We may disclose information where required by law, court order or regulatory authority.

7. Data Retention

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

Client records may be retained after completion of services for:

Legal compliance
Accounting purposes
Ongoing support
Future project reference

Where information is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided in this policy.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. Cookies

Our website uses cookies to improve functionality, enhance user experience and help us understand how visitors use our website.

Cookies may be used to:

Remember preferences
Analyse website traffic
Improve website performance
Support website security

You can manage cookie preferences through your browser settings.

Further information can be found at:

www.allaboutcookies.org

Disabling cookies may affect the functionality of certain parts of our website.

10. Analytics

We may use Google Analytics and similar services to understand how visitors interact with our website.

These services collect information such as:

Pages visited
Time spent on pages
Geographic location, usually generalised
Device information

This information is aggregated and does not normally identify individual users.

For more information, please visit Google's privacy information:

Google Analytics privacy and data security

11. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and external services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing personal information.

12. Email Marketing

Where you have consented to receive marketing communications, we may use third-party email marketing providers to manage subscriber lists and send communications.

You may unsubscribe at any time by:

Clicking the unsubscribe link in any marketing email
Contacting us directly

Once you unsubscribe, we will stop sending marketing communications, although we may still contact you regarding existing services or contractual matters.